Q:What payment terms do you accept?
A:T/T,L/C at sight,Western Union are acceptable. Other payment
terms are negotiable.
Q:what is the lead time?
A: For standard products,we keep enough stock,cqn ship out in 1-3
days after PO confirmation.For big quantity and special
products,Please check lead time with our sales representative.
Q:What are the shipping ways can you offer?
A:For small quantity we ship by Express like DHL,FedEX,TNT,UPS, EMS
etc. For large quantity we can use airshipment ot other appointed
method by clients.
Q:What euipments can your products be compatible with?
A:Our products can be compatible with Cisco,Huawei, Ciena, H3C, HP,
Extreme, Foundry, Brocade, D-link, Alcatel, Riverstone, Enterasys,
Netgear, Nortel, Juniper, Ruijie, Zyxel, etc.
Q:How to place an order?
A:1>Confirm order details with our sales representatives.
2>Proforma Invoice confirmed, the order will be arranged upon
receipt of your payment.
3>Confirm shipping details and dispatch goods, tracking number
will be sent to you promptly after the shipment is picked up.
4>We will help to track your goods until you receive them
Q: HOW about your quality?
TIbtronix optical tranceiver has got good feeback from customers
like data centers, telcoms, equipments factory and distributors,
For more technical infomation, please feel free to contact Estrella
Li. I will offer service 7*24 hours.