1. Q:How about your quality of bearings?
A:Our quality of bearings is based on ISO9001 and quality of
bearing is our soul.
2. Q: Can I get free samples for test from your company?
A: YES, contact us , Standard samples are available.
3. Q:How long is the lead time?
A: The lead time for sample order is 3-5 days, for bulk order is
5-15 days after recipt the deposite.
.
4. Q: Will you check the products before shipment?
A: Yes, We have a professional QC team. Products will be strictly
inspection before shipment
5. Q: What will you do if the customer are unsatisfied with the
product? How long will you response for the problems?
A: If have any problem, just contact with us at first time, We will
respond within 1 hour , within 24 hours will solve your problem
6.About after-sales service and warranty?
A: We promise to bear the following responsibility when defective
product is found:12 months warranty from the first day of receiving
goods;
7.Q:Shipping:
A:1) Less than 45 KGS, we will send by express.
( Door to Door, Convenient )
2) Between 45 - 200 KGS, we will send by air transport.
( Fastest and safest, but expensive )
3) More than 200 KGS, we will send by sea.
( Cheapest, but long time )