7.87ft Architectural Pendant Lights , 95CRI Industrial Warehouse Lighting

Q1. Can I have a sample order for the led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 5-10 days, mass production time needs 3-4 weeks for order quantity more than 1000pcs
Q3. Do you have any MOQ limit for the led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 5-7 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed with an order for led light?
A: Firstly let us know your requirements or application.
Secondly, We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places a deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. only available for mass order.
Q7: Do you offer a guarantee for the products?
A: Yes, we offer 5 years warranty on our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.3%.
Secondly, during the guarantee period, we will send new lights with a new order for small quantities. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to the real situation.

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