FAQ
Q1: Is the battery BMS included?
A1: Yes.It's advanced BMS included and very safe to use.
Q2: How do you ship lithium battery?
A2: We can ship by sea.
Q3: Does the battery have overcharge and overdischarge protection?
A3: Yes.We use advanced BMS and it can protect the battery well from overcharge and overdischarge.
Q4: What's the lead time?
A4: Sample lead time:3-7 days.Order lead time:12-25 days.
Q5: Do you provide after-sales serive?
A5: Yes,the warranty for lithium battery is 5 years or 10 years optional, if any quality problems on our side in this period, we can send new one as replacement.
Q6: How can guarantee quality?
A6: Always a pre-production sample before mass production; Always final Inspection before shipment.
Q7: Why should you buy from us not from other suppliers?
A7: We specialize in the development and production of energy storage batteries. We have a solid R&D team, dedicating to battery management system and energy management system products.