NAS Industrial Fanless Embedded System PC Computer LPA3399Pro RK3399pro

Shanghai Neardi Technology Co., Ltd. was established in 2014, focusing on the field of intelligent electronic products, providing customers with one-stop solutions for design and production. The company adheres to the strategy of technological innovation and professional service, integrates the technical precipitation and industry experience of Neardi Technology, helps partners to introduce products to the market quickly and efficiently, effectively saves customers' time and resources, and becomes the product accelerator of partners.

1. Please take a valid purchasing voucher for maintenance requests when you have product failure problems.
2. We kindly provide one year of warranty to the ARM board except for non-warranty components(CPU, RAM, and Flash/ storage chips) and a three-month warranty to display and power adapter from the ex-factory date.
3. Product failure in expired time, we kindly provide paid maintenance service. Charges depend on the assessment by the maintenance department. If goods are seriously damaged, the accessory is discontinued, or other uncontrollable conditions may cause the products can not be fixed, Neardi will not provide maintenance service.
4. Neardi kindly provides one month of warranty for the repaired items, payment should be made to the appointed account. Note: This warranty is only valid for the repaired problem.
5. Please take necessary data backup before the defective item is sent back up for maintenance, all risks caused by no backup should be borne by customers.
6. Neardi will reject items sent back without our permission.
7. To goods within the warranty period, freight should be shared by both sides, otherwise, the customer should bear all maintenance-related freight and customs fees.
Non-warranty Coverage(Paid Maintenance Service):
1. Products out of warranty period;
2. Non-warranty components including CPU, RAM, and Flash chips;
3. Failure caused by improper operations like PCB short circuit, rupture;
4. Bar code or factory ID tampered or other operations cause the products can not be recognized;
5. The bar code or factory ID on the purchasing voucher is not matched with the product itself;
6. Product failure caused by unauthorized maintenance, improper operations, misuse operations, or other unexpected behaviors.
7. Product failure caused by force majeure.
8. Other failures caused during delivery.