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32 inch Touchscreen Hospital Triage Queuing and Ticket Dispensing Machine Improve efficiency

Categories Self Ordering Kiosk
Brand Name: ZXTLCD
Model Number: ZXTLCD-SOK055
Certification: CE/Rohs/FCC
Place of Origin: Guangdong, China
MOQ: 1
Price: negotiable
Payment Terms: L/C,T/T,MoneyGram,Western Union
Supply Ability: 2000 pcs per month
Delivery Time: 3-5 working days
Packaging Details: wooden case, carton, flight cases are optional
Screen Size: 32 inch
Panel type: BOE Original A+ Grade IPS
Resolution: 1920 X 1080
Brightness: 350cd/m²
View Angle: 178°/178° (H/V)
Power Consumption: 80W
Operating Temperature: 0°C to 50°C
Cabinet material: Metal case + Glass
Touch Screen: 10-point capacitive touch screen
NFC Reader/scanner/QR reader: Support, built-in
80mm Thermal Printer: Support, built-in
Passport Scanner: Optional
POS terminal installation: Resever space
Power Supply: AC 100~240V, 50hz-60hz
Application: Hospitality, hotel and catering
Protype: Desktop / Floor standing /wall mounted(Optional)
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32 inch Touchscreen Hospital Triage Queuing and Ticket Dispensing Machine Improve efficiency

32 inch Touchscreen Hospital Triage Queuing and Ticket Dispensing Machine Improve efficiency


In tertiary hospitals with daily patient traffic exceeding 10,000, triage efficiency directly impacts patient experience and the utilization rate of medical resources. Traditional manual triage windows often suffer from chaotic queuing, information errors, leading to patient delays and even disputes. The 32-inch hospital triage queuing and ticket dispensing machine, with "intelligent triage + seamless interaction" at its core, reshapes the outpatient process, allowing for both efficiency and humanistic care.


32-inch Hospital Triage Queuing and Ticket Dispensing Machine: From "Blind Queuing" to "Symptom-Based Triage"

The 32-inch hospital triage queuing and ticket dispensing machine terminal is equipped with an AI pre-diagnosis system. Patients select key information such as symptoms and medical history via a touchscreen, and the system intelligently recommends the best department. For example, patients complaining of "chest pain" will be prioritized for cardiology, rather than the traditional "first-come, first-served" approach. The system supports multi-media recognition, including ID cards, medical insurance cards, and electronic health cards, automatically retrieving patient records within 3 seconds, avoiding repetitive entry of basic information.


32-inch Hospital Triage and Queue Dispenser: Robust Protection Creates a Safety Barrier

To cope with the high-intensity use environment of hospitals, the device uses a medical-grade antibacterial tempered glass screen with a nano-silver ion coating, achieving an antibacterial rate of over 99% against E. coli and Staphylococcus aureus. The entire machine is IP65 dustproof and waterproof certified and supports alcohol spray disinfection, avoiding the cross-infection risk of traditional paper ticket receipts.


The device includes components such as ID card/social security card readers, bank card readers, barcode scanners, and receipt printers, employing a modular design for easy maintenance and repair. In special areas such as fever clinics, the device supports a "contactless mode": patients can scan a QR code to complete triage and ticket dispensing on their mobile phones, minimizing the probability of infection transmission.


32-inch Hospital Ticket Dispenser: Driving Lean Management of Medical Resources

The 32-inch hospital ticket dispenser is not only a traffic entry point but also a "data radar" for hospital operations. The system monitors 18 core indicators in real time, including peak patient flow, average waiting time, and cancellation rate in each department, and automatically generates resource allocation suggestions. For example, when the number of pediatric patients suddenly increases by 20%, the system coordinates with the pharmacy to stock up on commonly used medications in advance.


Furthermore, the massive amount of symptom data accumulated by the device can feed back into the hospital's departmental development. By analyzing triage keywords over three years, a tertiary hospital found that 23% of patients with "chronic cough" actually needed to be referred to the ENT department, and based on this, optimized the collaborative diagnosis and treatment mechanism between the respiratory and ENT departments.


LCD Panel ParametersScreen Size32 inch
Display area698(H) X 391.8(V)mm
Aspect Ratio16 : 9
LCD Typea-Si TFT-LCD
Max Resolution1920 X 1080
Display color16.7M , 72% NTSC
Brightness350 cd/
Contrast Ratio3000 :1
Viewing angle(up/down/left/right)89/89/89/89 (Typ.)(CR≥10)
Response Time20ms
LCD Panel Life(hrs)60,000(hrs)
Field Frequency60Hz
PCAP Touchscreen Panel ParametersTouch styleProjected Capacitive Touch screen
Touch points10 points
Cover GlassPhysical toughened Morse magnitude 7 explosion-proof
Anti-microbial protection and Shatterproof Protection
Optically bonded 3mm glass for low parallax
The glass transmittance>88%(Higher transmittance depends on the glass surface treatment technology, eg AR/AG) >88%
Response speed< 6ms
Accuracy of touchMore than 90% of the touch area ±2mm
Touch waysFingers, touch pen
Output formatThe coordinate output
Clicks timeUnlimited
The smallest touch size5mm
Long resistanceYes available
Touch InterfacesUSB
Operating temperature & Humiditybelow10 ~ +50, ≤ 85%RH
Storage temperature & Humiditybelow20 ~ +60, ≤ 90%RH
Mini PC Parameters (Fan-less Industrial PC)CPUIntel Celeron J1900
RAM8GB
SSD64GB
WIFI150Mbps 802.11n wifi integate
Network portRJ45, 10M/100M Adaptive Ethernet
Interface2 * RJ45 GB Ethernet
2 * RS232 Serial Port
operating systemWin10 or win11 optional
Onboard interfaceHDMI input1
VGA input1
DVI input1
USB Type B or Any USB Type optional1
Parts(Built-in)QR/Barcode ReaderCan recognize 1D barcode and 2D barcode
Receipt Printer80mm Thermal printer with cutter
PowerPower supplyAC 100V~240V, 50/60Hz
The Max power loss≤ 45w
Standby power loss< 1W
FeaturesOperating temperature0 ~ 50
Storage temperaturebelow10 ~ +60
AccessoriesThe length of Power Cable1.5m
The length of HDMI Cable2m
The length of USB-A to USB-B Cable1.5m
Versatile Mounting SolutionWall Mountedwith walll mount bracket
Stand Holder(Optional)Movable, can be with wheels on the base, height is adjustable
Package sizeMachine body sizeCustomized
Net weightCustomized
Unit Package size832 X 530 X 150mm
The Gross weight of Unit Package50kg


The 32-inch hospital triage and queuing machine is becoming a core node in the construction of smart hospitals. From shortening the average waiting time to reducing the workload of the information desk by 65%, from resolving queuing disputes to improving the turnover rate of medical resources, this device redefines modern medical efficiency with "hard technology + warm service." With the popularization of 5G + medical IoT, its derivative value, such as remote triage and cross-hospital scheduling, will continue to be released, allowing limited medical resources to benefit more patients.


If you would like to get the specification about above product, or you hope to discuss your requirements or need any additional information on our this product , then please do not hesitate to send us a inquiry and contact our sales team now.

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