Frequently Asked Questions
Are you a trading company or factory? Can I visit your facility?
We are a direct manufacturer located in Zhangjiagang, Jiangsu
Province, near Shanghai and Wuxi. Factory visits are welcome and
pick-up service is available for nearby visitors.
How to build trust with Langbo?
We provide working videos from international installations and
customer-focused technical consultations. Factory visits enable
direct assessment of our plastic extrusion capabilities.
Is shipping cost included in the quotation?
Quotations typically include FOB Shanghai terms. We assist
customers with current shipping rates and flexible carrier options.
What happens after order confirmation?
Process includes configuration confirmation, proforma invoice, 30%
payment, test running, machine confirmation, 70% payment, delivery
preparation, shipping, commissioning, training, handover, and
ongoing support.
What payment methods do you accept?
T/T, D/P, Letter of Credit, and cash transactions.
How do you guarantee machine quality?
We provide one-year warranty, lifetime technical support, and allow
customer inspection during test running with immediate
optimization.
Do you have CE Certification?
Yes, both our extrusion and recycling machines are CE certified.
What is the typical delivery time?
Approximately 45 days, with exact timing specified in the contract.
What after-sales services do you provide?
One-year quality guarantee, rapid technical support, and production
problem analysis.
How can I get machine layout specifications?
Contact our technical team at sales@langbochina.com or WhatsApp:
+86 15962377824 for detailed solutions, layouts, and installation
guidance.