17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

17 inch Touch Screen Multiple Language Token Management Customer Flow Queuing System

QUEUE MANAGEMENT SYSTEM

Our QMS system is an integrated token management application designed to organize and manage the customer flow in the service area, developed for organizations committed to obtain the best results in terms of efficiency, customer experience and service quality.

"Manage expectations, reduce customer wait times and improve employee efficiency"

Managing a waiting customer is a vital element for businesses, especially for businesses like retail, banking, healthcare, quick serving restaurants etc, where waiting time is high. Excessive queuing and waiting are among the leading causes of dissatisfaction in banks, retail stores, hospitals and government institutions. The aim is to ORGANIZE, ENGAGE & MEASURE waiting and disconnected service areas and enhance customer experience.

Main Benefits

For Organization and Employees

Optimize staff performance and productivity
Optimize resource allocation and respond to staff workloads
Enables staff to check on customer status in real time
Enables staff to manage customer queues

For Customers

Reduces customer wait time and service delivery time
Increases customer satisfaction with a better service quality
Ensures seamless customer journey and experience
Increases loyalty by providing customized personal service

Technical Specification for Touch Screen Ticket Token Machine

•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language • Customizable

Accessories Requirement for Complete QMS

Touch Screen Ticket Dispenser

LED/LCD Counter Display

Hardware Call Pad or Software Call Pad

LED Main Display

Multimedia and Queue Number Player Box

TV Display (Can prepare or purchase localy by customer)

Customer Feedback Terminal (Optional)

Key Features

• Reception supports both self-service terminal and human receptionist
• Ticket format: Token number, service name,company logo,token ticket time,number of waiting person and etc text message
• Queue control functions includes call next customer, call a specific customer, transfer and priority in the queue
• Allows to customize your settings
• Customer directions: Makes use of screens, LED signs, audio (automated voice)
• Screen display format: Shows waiting customers token number along with complete digital signage functionality
• Designed to operate in non-stop environment
• Low operating cost
• Easy availability of components on regular basis
• Easy serviceability and maintenance

ABOUT

SHANGXU is a company specialized in providing an integrated complete queue management system solution,Digital Signage Solution,Self Service Touch Kiosk Solution,Customer Feedback System Solution and other related Solution to the community inclusive of public and private industries,university, and commercial organizations as well specialize in Banking, Government ,hospitals and etc.

Our company holds a team of highly skilled and motivated people with 10 years experience, focused on providing cost effective, innovative and reliable solutions engineered and supported.

We focus to deliver 100% quality, on time service and post sales service. 24x7 service is our backbone in the competitive industry. We look forward be your best business partner.

Advatange 

• Professional
• Good Service
• Affordable Price
• High Quality